Privacy Policy

Chris Diaz (“we,” “us,” or “our”) is committed to protecting your privacy. Chris Diaz is a real estate broker with Redfin (DRE #01247100, NMLS #378338) and operates this website and the webinars offered on it. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you register for our webinars, interact with our website, and choose to receive SMS or email communications.

By providing your personal information, you acknowledge that you have read, understood, and agree to this Privacy Policy.

1. Information We Collect

When you register for a webinar or interact with our services, we may collect:

• Contact information: your name, mobile phone number, and email address. Your name, phone number, and email address are required to register.
• Communication preferences: whether you choose to receive SMS messages. SMS consent is optional.
• Information you choose to share: answers to our optional pre-class assessment (for example, what you hope to learn and your general timeline) and details you provide when booking a private session.
• Device and technical information: IP address, browser type, device type, operating system, and the page or advertisement that referred you, including campaign parameters in the link you followed.
• Usage data: how you interact with our website, forms, and communications, including page views, form submissions, message delivery status, open rates, and response activity.

We do not ask for, and you should not submit, sensitive financial information such as account numbers or Social Security numbers through this website.

2. How We Use Your Information

• Webinar communications: registration confirmations, reminders, access instructions, and follow-up communications related to webinars you register for.
• Requested services: scheduling and conducting private sessions you request, and responding to your questions.
• Class preparation: using optional assessment answers to tailor class content.
• Service improvement: monitoring website performance, improving user experience, and ensuring system reliability.
• Advertising measurement: measuring how well our advertisements perform (see Section 5).

We do NOT sell, rent, or use personal information for lead resale, redistribution, or data brokerage.

3. How We Share Your Information

We do not sell, rent, trade, or license your personal information. We share limited information only in the following cases:

• Service providers: trusted providers that are necessary to operate and deliver our services, including our customer relationship management and messaging platform (SMS and email delivery), scheduling, video conferencing for the live class, website hosting, and analytics. These providers may use your information only to perform services on our behalf and are prohibited from any independent use.
• Advertising platforms: as described in Section 5, advertising platforms such as Meta receive limited technical and event information (for example, that a registration occurred) through tracking technologies to measure our advertising. No mobile phone numbers or SMS consent data are shared with them.
• Legal requirements: when disclosure is required to comply with applicable laws, regulations, legal processes, or governmental requests.

Non-sharing of mobile information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, share, rent, or disclose mobile phone numbers, SMS opt-in data, or consent records to any third party or affiliate for marketing, advertising, or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS and Email Communications

Providing consent to receive SMS messages is not required to register for a webinar, access our services, or participate in any webinar.

How SMS consent is obtained: through a clear, separate, and unchecked opt-in checkbox on the webinar registration form. You must take an affirmative action to check the box to provide consent.

Types of messages: if you opt in, messages may include webinar registration confirmations, webinar reminders, access instructions, event-related updates, and follow-up information related to the webinar or services you request. Messages are sent by Chris Diaz.

Opt-out: you may opt out of SMS messages at any time by replying STOP. Reply HELP for assistance. Message frequency varies. Message and data rates may apply. You may unsubscribe from marketing emails at any time using the unsubscribe link included in the email.

5. Cookies and Tracking Technologies

We use cookies, browser storage, and similar technologies to:

• Operate the website and remember information you enter, such as displaying your first name on the registration confirmation page
• Record which advertisement or link brought you to the website
• Analyze website performance and usage
• Measure our advertising through the Meta Pixel, which allows Meta to receive information about your visit (such as pages viewed and whether you registered) and to associate it with your Meta account if you have one

You can control or disable cookies through your browser settings. Our website honors the Global Privacy Control (GPC) signal: if your browser sends it, the Meta Pixel is not loaded. Disabling cookies may limit certain features of the website.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security of Your Information

We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss. Access to personal information is limited to authorized personnel and service providers bound by confidentiality obligations. No system is completely secure, and we cannot guarantee absolute protection.

8. Your Privacy Rights, Including California Rights

Depending on where you live, you may have the right to:

• Know what personal information we collect, use, and disclose about you
• Access the personal information we hold about you
• Correct inaccurate personal information
• Delete your personal information, subject to legal exceptions
• Opt out of the “sharing” of personal information for cross-context behavioral advertising
• Not be discriminated against for exercising these rights

California residents: we do not sell personal information. Our use of the Meta Pixel may be considered “sharing” under California law. You may opt out by enabling Global Privacy Control in your browser or by contacting us. To exercise any of these rights, email cdiaz@charisloans.com. We will verify your request and respond within the time required by law.

9. Children’s Privacy

Our website and webinars are intended for adults 18 years of age or older. We do not knowingly collect personal information from anyone under 18.

10. Third-Party Websites

Our website may link to third-party websites, including video conferencing and scheduling services. We are not responsible for their privacy practices and encourage you to review their privacy policies.

11. Mobile Information Sharing

No mobile information, including phone numbers and SMS consent data, will be shared with third parties or affiliates for marketing, advertising, or promotional purposes under any circumstances.

Under no circumstances will any mobile information, including mobile phone numbers, SMS opt-in data, consent records, message history, or campaign participation data, be shared, sold, rented, transferred, disclosed, licensed, traded, or otherwise made available to any third party, affiliate, partner, reseller, advertiser, data broker, or marketing agency for marketing, advertising, promotional, solicitation, or commercial purposes. This prohibition applies without exception.

12. SMS Opt-In Details

SMS opt-in checkboxes are separate, optional, and unchecked by default. SMS consent is never required to register, access services, or participate in any webinar. Messages are sent only to users who provide clear, affirmative consent. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out and HELP for assistance. Mobile numbers and SMS consent records are used solely for the purposes disclosed and are never sold, shared, rented, or disclosed to any third party or affiliate for marketing or promotional purposes.

13. Educational Purpose

This event is for educational and informational purposes only. It is not a commitment to lend, an offer of credit, or a guarantee of approval, savings, or financial results. Financing options, terms, and eligibility vary based on individual circumstances and applicable requirements.

14. Policy Updates

We may update this Privacy Policy from time to time. Changes are reflected by updating the “Last Updated” date above. Continued use of our website or services constitutes acceptance of the revised policy.

15. Terms and Conditions

Your use of our website, webinar registration forms, and related services is also governed by our Terms and Conditions. By registering for a webinar or using our services, you agree to both this Privacy Policy and our Terms and Conditions.

16. Contact Information

If you have questions about this Privacy Policy or how your information is handled, contact:
Chris Diaz
DRE #01247100 | NMLS #378338
Email: cdiaz@charisloans.com